Network Monitoring
Through our unique partnership with GlobalNOC, CEN is able to provide an affordable, lightweight, network operations center (NOC), monitoring service to our members. The service is built using GlobalNOC’s best-of-breed operations automation platforms. With a simple configuration console, your campus IT Staff can set a high-level monitoring policy for your network, while GlobalNOC Light automatically and constantly updates monitoring based on this policy when we detect changes in your network via automated polling. Leverage the partnership and visibility CEN and GlobalNOC have successfully shared for years with your own organization.
Included Features:
Services
- 24x7x365 network monitoring and notification
- 10 critical device notifications / month
- Auto-discovery of nodes in the network
- Network device Inventory population
Device Monitoring
- Router
- Switch
- Wireless Controller
- BGP Peer
- Probe provisioned as virtual/physical appliance
Telemetry
- Telemetry collection and long-term storage (network traffic rates)
- Graphs and dashboards (preconstructed dashboards to visualize traffic rates)
- Map creation and visualization (logical network maps)
Notification/Problem Alert
- via dashboard
- via email
- via text
- via phone call
Getting Started
We’ll provide an appliance for your campus – either virtual or physical – in order to securely connect to your network to the CEN-GlobalNOC service. The auto-discovery agents will handle most initial and ongoing enrollment of your network devices into the service. When new devices are discovered, you will be asked to provide a bit of extra information to complete enrollment and ensure we’re correctly monitoring the new device.
Dashboards, Service Desk, and monitoring
We’ll provide you with a set of standard dashboards that will allow you to see basic activity on your network devices, graphed over time, such as bit/packet/error rates for each interface on your network. We’ll also provide a live map view of your network, and optionally include your network in our Global Research Map project.
GlobalNOC Light features active engagement by our 24x7x365 Service Desk for your most critical issues (as defined by you). Our service includes live engagement in a small number of critical incidents per month. For these incidents, our Service Desk staff will be responsible for reacting to an alert on your network 24x7x365 and directly engaging your staff to hand off the issue.
Using the community-developed perfSONAR software, GlobalNOC Light will provide you with basic active performance measurement and monitoring between your campus edge and other R&E networks such as GlobalNOC and other participants in GlobalNOC Light. This capability will allow you to regularly prove out your networks’ ability to sustain high-speed data transfers and actively alert you to degradation in network performance.
Check out the GlobalNOC Light Video
TO LEARN MORE:
WHY CEN-GlobalNOCLight?
Trusted Partner
The CEN and the GlobalNOC has been a trusted partners in the research and education community for the past 20+ years, providing world class network support and systems services to Connecticut.
Vendor Agnostic
The Service is completely hardware/device agnostic, and always will be.
Human Interaction
Extend the capabilities of the CEN-GlobalNOC partnership. When there’s a critical issue happening on your campus network, our world-class Service Desk will be in touch with you via a phone call, discussing the alert. A summary of the call and alert will be provided in the portal.
